Security & Trust Center

Your security is our highest priority. Learn how we protect your data and maintain trust through transparency, compliance, and industry-leading security practices.

SOC 2 Type II CertifiedISO 27001GDPR Compliant

Our Security Commitment

Data Protection
End-to-end encryption for data at rest and in transit using industry-standard AES-256 and TLS 1.3 protocols.
Continuous Monitoring
24/7 security operations center with real-time threat detection and automated incident response systems.
Regular Audits
Third-party security audits, penetration testing, and vulnerability assessments conducted quarterly.

Compliance & Certifications

We maintain the highest standards of security and compliance to protect your data.

SOC 2 Type II
Independent audit of our security, availability, and confidentiality controls. Last audited: December 2024
ISO 27001:2022
International standard for information security management systems (ISMS). Certificate valid until: Nov 2025
GDPR
Full compliance with EU General Data Protection Regulation including data residency options in EU regions.
View Privacy Policy
PCI DSS Level 1
Payment Card Industry Data Security Standard compliance for secure payment processing.
HIPAA
Healthcare data protection compliance with Business Associate Agreements (BAA) available.
Request BAA
FedRAMP Ready
Federal Risk and Authorization Management Program readiness for government workloads.

Infrastructure Security

Secure Data Centers
  • Tier III+ certified data centers across multiple geographic regions
  • 24/7 physical security with biometric access controls
  • Redundant power systems with diesel backup generators
  • Environmental monitoring and fire suppression systems
Network Security
  • Multi-layered firewalls with intrusion detection/prevention systems
  • DDoS mitigation with up to 2 Tbps capacity
  • Network segmentation and micro-segmentation strategies
  • Zero Trust architecture with least privilege access
Application Security
  • Web Application Firewall (WAF) protecting against OWASP Top 10
  • Secure software development lifecycle (SSDLC) practices
  • Automated vulnerability scanning in CI/CD pipelines
  • Regular penetration testing by certified ethical hackers
Access Management
  • Multi-factor authentication (MFA) required for all access
  • Role-based access control (RBAC) with least privilege
  • Single sign-on (SSO) support with SAML 2.0 and OAuth 2.0
  • Comprehensive audit logs for all access and actions

Data Privacy & Protection

Encryption

Data at Rest

All data is encrypted using AES-256 encryption with keys managed through Hardware Security Modules (HSMs). Encryption keys are automatically rotated every 90 days.

Data in Transit

All connections use TLS 1.3 with perfect forward secrecy. We enforce HTTPS for all web traffic and encrypted connections for all API communications.

Data Residency & Sovereignty

Choose where your data is stored and processed to meet local regulatory requirements:

United States (multiple regions)
European Union (GDPR compliant)
United Kingdom
Asia Pacific (Singapore, Tokyo, Sydney)
Backup & Disaster Recovery
  • Automated daily backups with 30-day retention (90 days for Enterprise)
  • Geo-redundant backup storage in multiple regions
  • Point-in-time recovery with RPO of 24 hours, RTO of 4 hours
  • Regular disaster recovery drills and documented procedures

Incident Response

24/7 Security Operations Center
Our dedicated security team monitors systems around the clock to detect and respond to potential threats.

Response Times

15 min
Critical Incidents
1 hour
High Priority
4 hours
Medium Priority

Incident Communication

We believe in transparency. In the event of a security incident, we will:

  • Notify affected customers within 72 hours of discovery
  • Provide regular updates through our status page
  • Publish post-incident reports with root cause analysis
  • Offer support and guidance on protective measures

Report a Security Vulnerability

If you discover a security vulnerability, please report it to our security team. We have a responsible disclosure program and appreciate the security community's help in keeping our platform secure.

Report Vulnerability

Continuous Security Improvement

Regular Testing
  • Annual penetration testing by third-party security firms
  • Quarterly vulnerability assessments and security audits
  • Continuous automated security scanning
  • Bug bounty program for responsible disclosure
Team Training
  • Mandatory security awareness training for all employees
  • Quarterly phishing simulations and security exercises
  • Regular updates on emerging threats and best practices
  • Secure coding training for development teams

Questions About Our Security?

Our security team is here to answer your questions and provide detailed information about our security practices.

Contact Security TeamView Security Products