Compliance Services — Munashe Tech

Your Outsourced
DPO in Zimbabwe.

We help Zimbabwean organisations comply with the Data Protection Act [Chapter 11:12] by acting as your appointed Data Protection Officer — handling every regulatory obligation so you don't have to.

Data Protection Act [Ch. 11:12]POTRAZ RegisteredGDPR-AlignedOutsourced DPOBreach Response

01 / What is a DPO

The Law Requires It.
We Handle It.

Zimbabwe's Data Protection Act [Chapter 11:12] came into force in 2021. It governs how organisations collect, store, process, and share the personal data of Zimbabwean citizens — and it carries real penalties for non-compliance.

A Data Protection Officer (DPO) is the designated person responsible for ensuring your organisation meets every obligation under the Act — from maintaining a data register to reporting breaches to POTRAZ within 72 hours.

Most SMEs and growing businesses don't need a full-time DPO on payroll. Munashe Tech provides a qualified, experienced DPO on a retainer — giving you complete legal coverage at a fraction of the cost.

Applicable LawData Protection Act [Ch. 11:12]
Supervisory AuthorityPOTRAZ
Breach NotificationWithin 72 hours
PenaltiesUp to $5,000 USD fine
DPO Required ForLarge-scale / sensitive data processors
Effective Since2021

02 / Services

What We Do

End-to-end data protection compliance — from initial audit to ongoing management.

01 /

DPO as a Service

We act as your appointed Data Protection Officer — managing all compliance obligations on your behalf so your team can focus on the business.

02 /

Data Audit & Gap Analysis

A full audit of how your organisation collects, stores, processes and shares personal data, with a prioritised remediation roadmap.

03 /

Privacy Policy & DPIA Drafting

We draft and maintain your Privacy Policy, Consent Forms, Data Processing Agreements, and Data Protection Impact Assessments (DPIAs).

04 /

Staff Training & Awareness

Role-based data protection training for your team — from executives to frontline staff — delivered in person or remotely.

05 /

Incident Response & Breach Management

When a data breach occurs we manage the investigation, notification obligations to POTRAZ, and remediation steps end-to-end.

06 /

Ongoing Compliance Monitoring

Monthly compliance health checks, regulatory update briefings, and a dedicated compliance calendar so you never miss a deadline.

03 / Who Needs This

Is This You?

Any organisation that processes personal data of Zimbabwean residents needs to comply.

Banks, MFIs & financial services providers
Hospitals, clinics & healthcare operators
Schools, universities & EdTech platforms
E-commerce & retail businesses
HR & recruitment agencies
Government-linked entities & NGOs
SaaS & technology companies
Insurance & legal firms

If your organisation collects names, emails, ID numbers, health records, or payment data — the Act applies to you.

04 / Why Us

Why Munashe Tech

Zim-Based
Local Experts

We understand Zimbabwe's Data Protection Act [Chapter 11:12] and POTRAZ requirements — not just GDPR.

Outsourced
Cost-Effective

A full-time DPO can cost $40k+ per year. Our retainer starts at a fraction of that with the same legal coverage.

24 hr
Breach Response

Statutory breach notifications must be filed within 72 hours. We keep you protected with round-the-clock incident support.

100%
Confidential

All data handling assessments are subject to strict professional confidentiality — your data stays yours.

05 / Pricing

Simple Retainer Pricing

No hourly billing. A fixed monthly retainer covers your full DPO obligations.

Starter

$199/mo

SMEs and startups with moderate data processing needs.

  • Named DPO appointment letter
  • Initial gap analysis
  • Privacy Policy drafting
  • POTRAZ registration support
  • Quarterly compliance review
Get Started
Most Popular

Business

$499/mo

Growing organisations handling sensitive or large-scale data.

  • Everything in Starter
  • Monthly compliance reports
  • Staff training (2 sessions/yr)
  • DPIA drafting
  • Breach response support
  • Data Processing Agreements
Get Started

Enterprise

Custom

Banks, hospitals, and large enterprises with complex compliance needs.

  • Everything in Business
  • Unlimited DPIAs
  • Dedicated compliance officer
  • On-site training
  • Board-level reporting
  • Priority breach response
Get Started

06 / FAQ

Common Questions

Is appointing a DPO mandatory in Zimbabwe?

Under the Data Protection Act [Chapter 11:12] certain organisations that process large volumes of personal data or sensitive data categories are required to appoint a DPO. Even where not strictly mandatory, regulators strongly recommend it — and the liability for non-compliance falls on the organisation.

Can Munashe Tech act as our external DPO?

Yes. The Act permits organisations to appoint an external DPO. We provide a named, qualified officer who takes on all the statutory DPO obligations on your behalf.

What is the difference between a DPO and a Data Controller?

The Data Controller is your organisation — you determine why and how personal data is processed. The DPO is the independent officer who oversees compliance, advises on obligations, and liaises with POTRAZ. They must operate independently and cannot receive instructions on how to carry out their role.

What does POTRAZ have to do with data protection?

POTRAZ (Postal and Telecommunications Regulatory Authority of Zimbabwe) is currently the designated supervisory authority for data protection in Zimbabwe. Organisations must register with POTRAZ and report certain breaches to them.

How quickly can you onboard us?

We can have a DPO appointed and your initial compliance assessment scheduled within 5 business days of signing an engagement letter.

Ready to become compliant?

Book a free 30-minute consultation. We'll assess your current exposure and recommend the right plan.