01 / The Concept
A Tech Service Centre
While You Shop.
TechServe Hub is a compact, fully branded kiosk placed inside supermarkets, malls, and busy commercial spaces across Zimbabwe. Customers drop off a cracked phone screen on the way in — and pick it up fixed on the way out.
Every kiosk is powered by Munashe Tech's booking platform — customers scan a QR code, book a slot, track their repair live, and pay via EcoCash, OneMoney, or card.
As a franchisee, you own and operate the kiosk. Munashe Tech provides the brand, systems, training, spare parts supply chain, and ongoing technical backup.
02 / Revenue Streams
Four Ways You Earn
Every transaction at your kiosk puts money in your pocket from day one.
Phone Repairs
Screen replacement, battery swap, charging port fixes. 45-min turnaround while customers shop.
Software & IT
Virus removal, OS reinstall, data transfer, app installs, and software licensing.
Print & Scan
CVs, ID copies, forms, certificates — per-page or bundle pricing.
Wi-Fi Hotspot
Sell time-based Wi-Fi access to shoppers and passersby. Passive daily income.
+ Referral fees for jobs escalated to Munashe Tech (web dev, managed cloud, etc.)
03 / Why Invest
Why TechServe Hub
01 /
Proven Model
Backed by Munashe Tech — an established tech company operating since 2018 with 50+ clients and 120+ projects delivered.
02 /
Low Overhead
Kiosk-based model keeps rent minimal. No large storefront needed — operates in malls, TMs, OK stores, and busy corridors.
03 /
Full Branding Kit
You receive the full TechServe Hub branded kiosk, signage, uniforms, QR booking system, and digital display.
04 /
Training Included
Complete technical and business training before launch. Ongoing support from Munashe Tech's engineering team.
05 /
Booking System
Your kiosk comes with a live digital booking dashboard. Customers scan, book, and track jobs in real time.
06 /
Multiple Revenue Streams
Repairs, printing, Wi-Fi sales, software services, and referrals to Munashe Tech for larger jobs — all generating income.
04 / Investment
Choose Your Package
One-time setup fee. No hidden royalties in Year 1. Everything you need to open is included.
Kiosk Starter
Launch your first TechServe Hub in a high-foot-traffic location.
- Branded kiosk unit (assembled)
- Full signage & branding
- Repair tool starter kit
- Booking & POS system setup
- 5-day technician training
- Munashe Tech support (6 months)
- 1 location licence
Kiosk Pro
Everything in Starter plus digital display, Wi-Fi infrastructure, and extended support.
- Everything in Kiosk Starter
- Digital side-panel display
- Wi-Fi hotspot infrastructure
- Print & scan station
- Stock of common spare parts
- Munashe Tech support (12 months)
- Priority lead referrals
Multi-Unit
Scale to 3+ locations with volume pricing, dedicated account manager, and territory exclusivity.
- Everything in Kiosk Pro
- Territory exclusivity
- Dedicated account manager
- Volume spare-parts pricing
- Staff hiring support
- Monthly performance reviews
- Co-marketing opportunities
05 / Process
From Enquiry to Opening Day
Submit Expression of Interest
Fill in the enquiry form — tell us your preferred location and available budget. We respond within 48 hours.
Discovery Call
We walk you through the full model, unit economics, and answer every question. No pressure, no obligation.
Site Assessment
Our team visits (or reviews remotely) your proposed location and advises on foot traffic, layout, and viability.
Agreement & Payment
Sign the franchise agreement and pay the one-time setup fee. Full transparency — no hidden ongoing royalties in Year 1.
Training & Build
5-day hands-on training at our Harare facility. Your kiosk is built, branded, and delivered to your site.
Launch Day
We support your opening week on-site. Booking system live, signage up, technician ready. Your business is open.
06 / FAQ
Common Questions
Do I need a technical background?
Not necessarily. Basic smartphone familiarity helps, but our 5-day training covers all the repair procedures you'll perform at the kiosk level. Complex jobs are referred to Munashe Tech — you earn a referral fee.
Where can I place a kiosk?
Malls, supermarkets (TM Pick n Pay, OK, Bon Marché), bus terminals, universities, and corporate parks. We advise on the best locations based on foot traffic data.
What payment methods do customers use?
Your kiosk accepts EcoCash, OneMoney, VISA, Mastercard, and USD cash — all major methods Zimbabweans use daily.
Are there ongoing royalty fees?
Year 1 is royalty-free as part of your setup package. From Year 2, a small monthly platform fee covers continued system access, support, and brand licensing.
How quickly can I break even?
Based on our model, a well-placed kiosk doing 5–8 repairs per day plus printing and Wi-Fi can recover the Starter investment in 4–6 months.
Can I own multiple kiosks?
Yes — the Multi-Unit tier is designed for franchisees who want to scale across a city or region, with territory protection included.
Limited Slots Available
Ready to Own Your
TechServe Hub?
We're onboarding franchisees in Harare, Bulawayo, and major towns across Zimbabwe. Submit your expression of interest today — we'll be in touch within 48 hours.